Our Approach to Service

Our mission, vision and values are at the heart of our approach to service. These are not just words to us. They define who we are and what we strive to do every day. Our commitment to this approach propels us to transform with the changing needs of our community.

KinVillage was conceived by local citizens wanting to provide a safe, supportive environment for older adults to live, thrive and belong. While we’ve grown since the original model, we continue as a community-based non-profit society; supported by multiple levels of government; enriched by the lives of those we serve; buoyed by talents and generosity of hundreds of volunteers; and staffed by a team that is dedicated to making KinVillage a caring, vibrant community.

OUR MISSION

KinVillage supports older adults to live their lives fully. We provide a continuum of health, housing, and wellness programs while nurturing a sense of community and belonging.

OUR VISION

A caring community where every person feels they matter

OUR VALUES

CARING: We recognize that people in our community are our driving force. We recognize that each person is an individual and we focus on nurturing a sense of belonging and adapting what we do and how we do it to ensure everyone feels they matter.

DEPENDABILITY: We want people to know they can count on us. By being reliable and consistent with our approach and the services we deliver, we set clear expectations that are understood by all.

OPENNESS: We welcome and encourage everyone’s input. By being inclusive with our approach and having honest, respectful, and transparent conversations, we benefit through the richness of diverse perspectives and experiences.

POSITIVITY: We value believing in the best in people. Our aim is to stay upbeat, even through adversity or challenging situations.

PROGRESSIVENESS: We are an organization that doesn’t stand still. We will take pragmatic risks, strive for quality and excellence, and look for continuous improvement opportunities in everything we do.