Prevention Plan COVID-19 Update April 24, 2020

April 27, 2020

Things are going well here at KinVillage in these challenging times.  We remain safe and COVID-19 free.  Thanks to everyone for remaining kind and calm and for respecting the necessary precautionary measures in place.

We are grateful for the information updates, helpful resources, guidance and direction we regularly receive from Fraser Health and BC Housing.  While we continue to emphasize prevention, we can’t predict the future.  We do however feel prepared and confident we’ll be well-supported by Public Health should COVID-19 arrive in our buildings.

We miss our visitors, volunteers, clients of the Day Program for Older Adults and our Community Centre and its members.

  • The Community Centre and Day Program remain closed.
    • Visitor restrictions continue – there is no change. 
      • Although there is increasing media and political attention in our province and beyond to, over-time, reduce restrictive public health measures, visitors are not allowed in the Care Home or Assisted Living Residence except one essential adult visitor who passes screening and is visiting a resident who is actively dying.
      • Visitors are still allowed in North and Vidal Courts though asked to please not visit if they are experiencing any respiratory symptoms.

We continue to actively screen anyone entering the Care Home and Assisted Living Residence, including all staff.  Residents are also regularly monitored for any symptoms indicating possible infection.  Testing is done promptly for anyone who has symptoms.

We are not accepting packages (e.g. bouquets, food, personal items) for residents in the Care Home.  Deliveries for Assisted Living residents of essential items only (e.g. breakfast and personal care items) are permitted however we ask that these be infrequent (e.g. maximum weekly).

We are still receiving letters and cards via Canada Post.  Family members of Care Home residents who are considering mailing Mother’s Day cards are encouraged to ensure these arrive here by Thursday May 7th so staff can deliver them to loved ones by Sunday May 10th.  (We hold mail for 72 hours before delivering to minimize the risk of COVID-19.)  You are also most welcome to contact staff as we will make every effort to connect you with your loved one via phone, Skype, Facetime or WhatsApp.

Fraser Health recently began providing us with Personal Protective Equipment (PPE) supplies.  These, together with donations received from local community members means at this point we have sufficient supplies to protect our staff and residents. 

We have not yet received the anticipated Single Site Order that will restrict our Care Home and Assisted Living staff to work at only one facility.   KinVillage management is actively engaged with Fraser Health to compete the steps necessary that will enable Fraser Health’s Medical Health Officer to issue the Order in the near future.  Our staff continue to practice a range of preventative measures including regular screening, timely testing if any symptoms are present, wearing PPE as directed by Fraser Health, and practicing thorough hand hygiene. 

We’re grateful for the spring weather that encourages West and South Court residents to safely enjoy the great outdoors in protected spaces.  The patio behind South Court is now secured Monday to Saturday during the day for use by Assisted Living residents.  (It remains open on Sundays for family “balcony visits” with loved ones.)  Care Home staff happily assist residents to one of three secured garden areas which are now springing to life.

In this unsettling time, thank you for continuing to do all you can to stop the threat of COVID-19.  Stay home except for essential tasks, keep physical distances of 2 meters, don’t touch your face and wash your hands, wash your hands, wash your hands!

Sincere thanks this week to our community:

  • Erin Little of Our Little Flower Company for the kind message and the daffodils left outside the Care Home for our staff to take on their way home.
  • Wes Levesque of Sheila’s Catering Company for its generous donation of lunch for our staff.
  • Marlene Ma and the Tsawwassen Multicultural Promotion Association for their thoughtful donation of 100 headbands for our care staff along with 500 protective masks, gloves and hand sanitizer.
  • Linda Ding, Delta resident and rotary member donated 400 protective masks.
  • The team at HerbaLand who kindly donated 180 bottles of Immune Plus gummies for our staff.
  • Angela Lowndes of Wessun Supply who generously donated 500 protective masks.
  • Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening.  We hear you!

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift.  Please contact Sue Satterthwaite, Communications & Executive Assistant at 604-943-0155 x238 or

Information Sources & Communication

Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information  – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)

Bettina Salini – Director Wellness:  604-943-0155 ext 250 or

Care Home – General Issues or Concerns

Nadine Brown – Director of Care:  604-943-0155 ext 226 or

Assisted Living

General concerns:

Carol Howard – Director of Housing:  604-943-4805 ext 401 or

Clinical concerns:

Assisted Living Nurse: 604-943-4805 ext 412

General Concerns

Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or

Donna Ellis – CEO: 604-306-2775 or

Sources of Additional Information:

We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province. – Ministry Updates – HealthLink BC