South Court/Assisted Living

Visits restricted to: 

  • Essential visit – e.g. to provide compassionate care for a resident who is actively dying – in person by one family member or friend at a time.  Contact the nurse.
  • Social visit (in person on site) – by one designated visitor (family member or friend) in a designated visiting area. Must be scheduled in advance through Director of Housing Carol Howard or Wellness Coordinator Pushpa Persaud
  • Visitors are asked to perform a self-screen for any signs of illness before coming to KinVillage and once at KinVillage will be screened by a staff member.
  • Visitors are required to wear their own mask at all times while visiting, to practice physical distancing during the visit and to perform hand hygiene before and after visiting.

For more information and answers to your questions on Family and Social visits please see:

We recommend visitors complete the Family Caregivers of BC and SafeCare BC COVID-19: Social Visitation Essentials Course.  It is a self-paced, on-line course intended for those who are visiting. To learn more on how to be well prepared for visits during COVID-19 pandemic please visit:
Family Caregivers BC

Delivery Restrictions:

  • If you are experiencing a cough, fever, shortness of breath, other respiratory symptoms, GI symptoms or believe you have been exposed to COVID-19, please do not drop off items until fully recovered.
  • Weekly deliveries for Assisted Living residents of essential items only (e.g. breakfast and personal care items) are accepted.
    • Use plastic grocery-type bags that are easy for staff to sanitize. No cloth/canvas-type bags.
    • Write suite number on plastic bags.
    • To maintain physical distancing, leave bags on shelf outside entrance and staff will bring inside, sanitize and deliver items to individual suites.
  • Potted plants and flowers are allowed ONLY FOR SPECIAL OCCASIONS. Staff will disinfect the exterior surface (plastic wrapping, or container).

Other Items:

  • Assisted Living residents are able to participate in social and external activities that are aligned with general public health guidance. When going out, residents should protect themselves by avoiding large gatherings, staying away from people who are ill, maintaining safe physical distance and wearing a non-medical mask when in enclosed spaces and unable to maintain safe physical distance, washing hands or using hand sanitizer frequently, avoiding touching your face, coughing/sneezing into your sleeve and staying home if feeling unwell or if your family member/friend has symptoms.
  • Recreational activities continue and have been modified to support physical distancing. The focus is now on offering more and shorter programs for small to medium sized groups and ensuring all residents continue to have opportunities to participate.  Group bus outings into the community have been cancelled as have all outside entertainers and presenters.
  • New residents may move in however must remain in isolation in their suites for 14 days, unless transferring from another Assisted Living residence.

Communication: 

  • If you are the primary contact for a resident and have not already provided us with your e-mail address, please email choward@kinvillage.org to be added to our contact distribution list. In the event of a COVID-19 outbreak in South Court, KinVillage will provide a regular information release via e-mail.
  • For clinical concerns, please continue to contact the Assisted Living Nurse at 604-943-4805 ext 412. If there is a change in a resident’s health status, the primary contact will be notified by the nurse, as per our normal procedure.
  • For general issues or concerns, please continue to contact Carol Howard, Director of Housing at 604-943-4805 ext 401 or choward@kinvillage.org.