KinVillage COVID-19 Prevention Plan Update – May 22, 2020

A big thank you to all of our staff! Your welcoming smiles, your gentleness and compassion to the residents/tenants, to one another and to families are very much appreciated during these stressful and uncertain times.


We continue to remain safe and COVID-19 free. Our collective efforts are working. Thank you.


We know that it is hard for families to be separated due to COVID-19 prevention and control measures. These measures, including essential visitor restrictions, are critical in protecting the health of our residents, who are most vulnerable to COVID-19.


Items to share since last week’s update:
Starting on Monday May 25, families will now be able to drop off food (non-perishable) and essential personal care items to residents living in West Court – Care Home. We ask family members to follow these best practice measures in order to minimize the spread of COVID-19 virus:

• Family member experiencing a cough, fever, shortness of breath, other respiratory symptoms, GI Symptoms OR believe to have been exposed to COVID-19 please do not drop off items until fully recovered.
• Items can be dropped off in the large grey bin located at the front entrance of West Court Monday to Friday from 10am to 3pm, the bin will be checked every couple of hours during these times.
• All items must be placed in a large Ziplock bag and clearly labelled with the resident’s name and date. A staff member will wipe the outside of the bag, and set aside for 48 hours before giving to the resident.
• Items allowed are any essential items including toiletries and non-perishable food with a long shelf life that does not require refrigeration.
• All essential care items (e.g. soap, lotions, toothpaste etc.) must be new.
• Clothing delivered will be laundered onsite and labeled before issuing to resident.
• Potted plants and flowers are allowed ONLY FOR SPECIAL OCCASIONS. Staff will disinfect the exterior surface (plastic wrapping, or container).

Weekly deliveries for Assisted Living residents of essential items only (e.g. breakfast and personal care items) remain unchanged with the exception that potted plants and flowers are now allowed ONLY FOR SPECIAL OCCASIONS.

Reminder – BC Center for Disease Control (BCCDC) wants to hear from you via a survey – BC COVID-19 Speak: Your Story, our future. Your input is invaluable to this population health survey which hopes to gather people’s experience, knowledge and actions during the COVID-19 pandemic. The survey takes about 20 minutes and is open until May 31. Family members or friends who know of someone who may have difficulty accessing the survey on-line can help simply by opening up the survey via the link below, going through the questions with the person and inputting their answers into the on-line survey on their behalf. Alternatively the survey can be completed by phone – please call 1-833-707-1900, seven days a week between 8:30 a.m. – 4:30 pm and a volunteer will assist you.
Link to Survey: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/covid-19-survey

Visitor restrictions continue – there is no change at this time. We encourage safe visits via the windows/glass doors of West Court (maintaining physical distance), balconies of South Court, through FaceTime, WhatsApp and other technologies. Just a reminder that virtual visits/FaceTime/ window visits at West Court are limited to 15 minutes. This allows others to have time with their loved ones as well. Thank you!

Single Site Staffing – was implemented May 15, 2020. As anticipated there was minimal disruption and we continue to provide quality care in a safe environment for our residents and staff.

We continue to actively screen anyone entering the Care Home and Assisted Living residence, including all staff twice daily. Residents are closely monitored for any symptoms including fever indicating possible infection. Testing is done promptly for anyone who has symptoms. Thank you for continuing to do all you can to stop the threat of COVID-19.

Sincere thanks this week to our community:
• 7-11 – Tsawwassen
for donating donuts, muffins and bottled water for all of our care staff to enjoy on their breaks. Thank you 7-11 for the delicious treats – they were very much appreciated!

• Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening. You lift our spirits!

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift. Please contact Sue Satterthwaite,
Communications & Executive Assistant at 604-943-0155 x238 or,ssatterthwaite@kinvillage.org.

Information Sources & Communication
Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)
Bettina Salini – Director Wellness: 604-943-0155 ext 250 or bsalini@kinvillage.org

Care Home – General Issues or Concerns
Nadine Brown – Director of Care: 604-943-0155 ext 226 or nbrown@kinvillage.org

Assisted Living
General concerns:
Carol Howard – Director of Housing: 604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:
Assisted Living Nurse: 604-943-4805 ext 412

General Concerns
Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or clangenberg@kinvillage.org
Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org

Sources of Additional Information:
We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province:

www.healthlink.bc.ca – Healthlink BC

www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

www.News.gov.bc.ca – Ministry Updates

Prevention Plan COVID-19 Update May 15, 2020

We remain safe and COVID-19 free. Thank you for all your collective efforts, kindness and patience as we navigate this journey together.


We remain diligent in following best practice measures including maintaining physical distancing (2 meters), active screening of staff and anyone coming into and leaving West Court and South Court buildings, frequent monitoring of residents for any symptoms indicating possible infection, staying away from others if you are unwell and/or displaying symptoms such as coughing, fever, etc., washing your hands frequently, practicing proper cough etiquette, wearing personal protective equipment where appropriate such as masks and eye protection, and daily enhanced cleaning in all of our buildings by the housekeeping team. Thank you for your continued efforts!


Just a couple of items to share since last week’s update:

  • At the direction of the Provincial Health Officer Dr. Bonnie Henry and in collaboration with Fraser Health, the Single Site Order, a public health measure restricting staff from working in more than one long-term care or assisted living site (note: acute care, home support/, community are exempt from the order) will be implemented on May 15. The process was carefully and thoughtfully reviewed ensuring minimal disruption and that we will continue to provide quality care in a safe environment for our residents and staff.
  • COVID-19 Survey: The BC Center for Disease Control (BCCDC) wants to hear from you.
  • BC COVID-19 SPEAK: Your story, our future is a population health survey to elicit citizen experience, knowledge and actions during the COVID-19 pandemic. This survey is the first of several activities that will strengthen BCCDC’s pandemic response and our understanding of the impacts of COVID-19 to date (social, economic, mental wellness and community wellness). The survey is open until May 31 and all British Columbians are invited to complete the on-line survey which takes 10-15 minutes to complete. Results will be made available this summer. To access the survey: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/covid-19-survey.


We are so grateful for our dedicated and compassionate staff. Thanks to those residents and family members who’ve taken time especially over the past couple of months to express gratitude directly to a staff member or have provided written messages we can share with the whole team in the Care Home or in Assisted Living. This week we celebrated National Nursing Week together and marked the occasion by giving all members of the care team a chocolate treat and a gift card for coffee/tea at Tim’s.
Please refer to last week’s update (on May 8th) for other reminders about what’s happening at KinVillage during the COVID-19 threat and for lists of KinVillage contacts and sources of additional information.


Wishing you a safe and healthy month of May!

Prevention Plan COVID-19 Update May 8, 2020

We remain safe and COVID-19 free. Our collective efforts are working. Thank you.


The key measures we regularly hear about from Public Health are vital and we must continue to diligently practice these in our KinVillage residential settings – staying away from others if we feel unwell and especially if we have symptoms associated with COVID-19, maintaining at least 2 meters of physical distance from others, practicing cough etiquette, and washing our hands frequently. Thanks to everyone – residents, staff, families and visitors – for taking these measures so seriously.


We are grateful for the information updates, helpful resources, guidance and direction we regularly receive from Fraser Health and BC Housing. While we continue to emphasize prevention, we can’t predict the future. We do however feel prepared and confident we’ll be well-supported by Public Health should COVID-19 arrive in our buildings.

We miss our visitors, volunteers, clients of the Day Program for Older Adults and our Community Centre and its members.


The Community Centre and Day Program remain closed.
Visitor restrictions continue – there is no change at this time.


• We know that it is hard for families to be separated due to COVID-19 prevention and control measures particularly during special occasions such as Mother’s Day. These measures, including the one essential visitor restriction are critical in protecting the health of our residents, who are most vulnerable to COVID-19, must remain in place. In the meantime we encourage safe visits via the windows/glass doors of West Court, balconies of South Court and through FaceTime, WhatsApp and other technologies.
• Visitors are still allowed in North and Vidal Courts though asked to please not visit if they are experiencing any respiratory symptoms.

We continue to actively screen anyone entering the Care Home and Assisted Living Residence, including all staff. Residents are also regularly monitored for any symptoms indicating possible infection. Testing is done promptly for anyone who has symptoms.


We are not accepting packages (e.g. bouquets, food, personal items) for residents in the Care Home. Deliveries for Assisted Living residents of essential items only (e.g. breakfast and personal care items) are permitted however we ask that these be infrequent (e.g. maximum weekly).

What is Single Site Staffing and is it Happening at KinVillage?
This public health measure restricts staff from working in more than one location and helps reduce the risk of staff spreading COVID-19 to older adults living in congregate settings. Some employers (such as ProVita, which employs staff in our Assisted Living Residence) and some facilities (those which have experienced a COVID-19 outbreak) have implemented this measure. Soon it will be implemented more broadly under a provincial strategy developed to ensure resident safety – both reducing the risk of infection and ensuring coordination of staff assignments so sufficient staff are available to provide care and services at all sites. It is a complex process. KinVillage management is working closely with Fraser Health to coordinate implementation in our care home, assisted living and our region.


Our staff continue to practice a range of preventative measures including regular screening, timely testing if any symptoms are present, wearing personal protective equipment as directed by Fraser Health, and practicing thorough and frequent hand hygiene.
In this unsettling time, thank you for continuing to do all you can to stop the threat of COVID-19. Stay home except for essential tasks, keep physical distances of 2 meters, don’t touch your face and wash your hands, wash your hands, wash your hands!

Sincere thanks this week to our community:
• TSAWWASSEN MILLS: Thanks to the team at Tsawwassen Mills for donating Lindt chocolates to our residents and staff – just in time for Mother’s Day!
• DALUVA CONSTRUCTION: Fabian Daluva who generously donated 48 masks and 100 face shields for our care staff.
• PANAGO PIZZA – TSAWWASSEN: Varinderjit Gill of Panago donated a delicious pizza treat for all or care home staff. Thank you Kamal Dhaliwal and family for also contributing!
• And thank you to Tsawwassen resident, MARK PRITCHARD and family, for donating two IPads for our care home residents to connect with their families via Facetime and Zoom and for individual use for games etc.
• Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening. You lift our spirits!


p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift. Please contact Sue Satterthwaite, Communications & Executive Assistant at 604-943-0155 x238 or ssatterthwaite@kinvillage.org.

Information Sources & Communication
Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.


Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)
Bettina Salini – Director Wellness: 604-943-0155 ext 250 or bsalini@kinvillage.org


Care Home – General Issues or Concerns
Nadine Brown – Director of Care: 604-943-0155 ext 226 or nbrown@kinvillage.org

Assisted Living
General concerns:
Carol Howard – Director of Housing: 604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:
Assisted Living Nurse: 604-943-4805 ext 412

General Concerns
Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or clangenberg@kinvillage.org
Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org

Sources of Additional Information:
We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.
www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)
www.News.gov.bc.ca – Ministry Updates
www.healthlink.bc.ca – HealthLink BC

Prevention Plan COVID-19 Update April 24, 2020

Things are going well here at KinVillage in these challenging times.  We remain safe and COVID-19 free.  Thanks to everyone for remaining kind and calm and for respecting the necessary precautionary measures in place.

We are grateful for the information updates, helpful resources, guidance and direction we regularly receive from Fraser Health and BC Housing.  While we continue to emphasize prevention, we can’t predict the future.  We do however feel prepared and confident we’ll be well-supported by Public Health should COVID-19 arrive in our buildings.

We miss our visitors, volunteers, clients of the Day Program for Older Adults and our Community Centre and its members.

  • The Community Centre and Day Program remain closed.
    • Visitor restrictions continue – there is no change. 
      • Although there is increasing media and political attention in our province and beyond to, over-time, reduce restrictive public health measures, visitors are not allowed in the Care Home or Assisted Living Residence except one essential adult visitor who passes screening and is visiting a resident who is actively dying.
      • Visitors are still allowed in North and Vidal Courts though asked to please not visit if they are experiencing any respiratory symptoms.

We continue to actively screen anyone entering the Care Home and Assisted Living Residence, including all staff.  Residents are also regularly monitored for any symptoms indicating possible infection.  Testing is done promptly for anyone who has symptoms.

We are not accepting packages (e.g. bouquets, food, personal items) for residents in the Care Home.  Deliveries for Assisted Living residents of essential items only (e.g. breakfast and personal care items) are permitted however we ask that these be infrequent (e.g. maximum weekly).

We are still receiving letters and cards via Canada Post.  Family members of Care Home residents who are considering mailing Mother’s Day cards are encouraged to ensure these arrive here by Thursday May 7th so staff can deliver them to loved ones by Sunday May 10th.  (We hold mail for 72 hours before delivering to minimize the risk of COVID-19.)  You are also most welcome to contact staff as we will make every effort to connect you with your loved one via phone, Skype, Facetime or WhatsApp.

Fraser Health recently began providing us with Personal Protective Equipment (PPE) supplies.  These, together with donations received from local community members means at this point we have sufficient supplies to protect our staff and residents. 

We have not yet received the anticipated Single Site Order that will restrict our Care Home and Assisted Living staff to work at only one facility.   KinVillage management is actively engaged with Fraser Health to compete the steps necessary that will enable Fraser Health’s Medical Health Officer to issue the Order in the near future.  Our staff continue to practice a range of preventative measures including regular screening, timely testing if any symptoms are present, wearing PPE as directed by Fraser Health, and practicing thorough hand hygiene. 

We’re grateful for the spring weather that encourages West and South Court residents to safely enjoy the great outdoors in protected spaces.  The patio behind South Court is now secured Monday to Saturday during the day for use by Assisted Living residents.  (It remains open on Sundays for family “balcony visits” with loved ones.)  Care Home staff happily assist residents to one of three secured garden areas which are now springing to life.

In this unsettling time, thank you for continuing to do all you can to stop the threat of COVID-19.  Stay home except for essential tasks, keep physical distances of 2 meters, don’t touch your face and wash your hands, wash your hands, wash your hands!

Sincere thanks this week to our community:

  • Erin Little of Our Little Flower Company for the kind message and the daffodils left outside the Care Home for our staff to take on their way home.
  • Wes Levesque of Sheila’s Catering Company for its generous donation of lunch for our staff.
  • Marlene Ma and the Tsawwassen Multicultural Promotion Association for their thoughtful donation of 100 headbands for our care staff along with 500 protective masks, gloves and hand sanitizer.
  • Linda Ding, Delta resident and rotary member donated 400 protective masks.
  • The team at HerbaLand who kindly donated 180 bottles of Immune Plus gummies for our staff.
  • Angela Lowndes of Wessun Supply who generously donated 500 protective masks.
  • Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening.  We hear you!

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift.  Please contact Sue Satterthwaite, Communications & Executive Assistant at 604-943-0155 x238 or ssatterthwaite@kinvillage.org.

Information Sources & Communication

Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information  – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)

Bettina Salini – Director Wellness:  604-943-0155 ext 250 or bsalini@kinvillage.org

Care Home – General Issues or Concerns

Nadine Brown – Director of Care:  604-943-0155 ext 226 or nbrown@kinvillage.org

Assisted Living

General concerns:

Carol Howard – Director of Housing:  604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:

Assisted Living Nurse: 604-943-4805 ext 412

General Concerns

Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or clangenberg@kinvillage.org

Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org

Sources of Additional Information:

We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.

www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

www.News.gov.bc.ca – Ministry Updates

www.healthlink.bc.ca – HealthLink BC

Prevention and Preparation Plan for the COVID-19 Virus Update: April 9, 2020

We are sharing regular updates with our residents, clients, families, members, staff and our community about the measures in place at KinVillage in light of the COVID-19 threat.

Happily, we can once again report that there are no confirmed cases of COVID-19 at KinVillage. We are so grateful for the dedication and vigilance of our staff, the cooperation and patience of residents, clients, families, members and volunteers, and the generosity of the community and our colleagues beyond KinVillage. Thank you, everyone, for helping us all to stay safe and well this week.

As thankfully not much has changed over the past 7 days, please refer to last week’s update (April 3rd) for information about what’s happening at KinVillage and for lists of KinVillage contacts and sources of additional information.

Following are a few highlights from the past week:

  • Fraser Health continues to provide us with valuable direction and support on preventionmeasures to be used in West Court (Care Home) and South Court (Assisted LivingResidence). Our regional colleagues have advised us that, in the case of an “outbreak”(which is defined as just a single confirmed case of the illness in a resident or a staffmember), additional resources from the health region will be available to provide us withsupport to manage and minimize the impact of any outbreak. While we all hope we will beable to avoid an outbreak scenario, it is important to be prepared and we feel reassured bythe level of support Fraser Health has confirmed.
  • We continue to have sufficient supplies on hand and to receive new orders to restock.
  • The nice weather encouraged some Assisted Living residents to enjoy outdoor visits “fromafar” with their families. Residents are able to talk with and see loved ones from theirsuite’s balcony or deck, respecting the “no visitor” restriction in the building andmaintaining physical distancing.
  • The nice weather is also increasingly drawing Care Home residents outdoors, to enjoy somesunshine, fresh air and blooms in one of the three enclosed courtyards.
  • Community Centre volunteers have been reaching out by phone to members, checking in tosee how they’re doing and, if helpful, referring them to available resources.
  • Day Program staff continue to regularly phone clients and caregivers to see how they’redoing, let them know we are thinking about and missing them, provide resources andactivity ideas, and offer support and reassurance

Wishing all a safe and Happy Easter!

Prevention Plan for the COVID-19 Virus Update 4 – April 3, 2020

We are sharing regular updates with our residents, clients, families, members, staff and our community about the measures in place at KinVillage in light of the COVID-19 threat. We continue to strongly focus on prevention and follow the guidance and direction we regularly receive, primarily at this time from the Provincial Health Officer and Fraser Health.

  • Highlights as of today:
  • There are no confirmed cases of COVID-19 at KinVillage. The Day Program for Older Adults and the Community Centre remain closed and Volunteers are not working at KinVillage until further notice.
  • In West Court (Care Home) and South Court (Assisted Living Residence):
  • Visitor restrictions continue. No visitors are allowed except one essential adult visitor per day who passes screening and is visiting a resident who is actively dying.
  • Residents are strongly advised to not leave the building, limiting outings to essential medical appointments only. Residents who must leave are actively screened upon return.
  • Building entry is via a single entrance. Anyone entering, including every staff member, is subject to an active screening process.
  • Deliveries of food, bouquets and personal items are not allowed into the Care Home due to the risk of transmitting the virus inside the home of our most at-risk residents. Deliveries of food (e.g. breakfast items) and personal care items for Assisted Living residents are permitted however we ask that these be infrequent (e.g. maximum weekly) and limited to essentials. Staff will receive deliveries outside the front door, sanitize anything they have to touch, and deliver items to individual suites. While our staff normally appreciate chocolates and such gifts, unfortunately at this time we are not able to accept them into our Care Home or Assisted Living Residence. (We will however take a “rain check” for when the COVID-19 threat is behind us!)

Staff

  • Our dedicated staff are healthy and our daily staff complements are at or exceed normal levels.
  • We are very pleased to have temporarily increased our recreation staffing beyond the usual levels in order to ensure wellness programs are available to all residents and, so important to all of us at KinVillage, to support social connections between residents and families in light of visiting restrictions. Staff are not to work if they have any COVID-19 symptoms or are otherwise feeling unwell. If a staff member has symptoms, they are sent for the priority testing available for health care workers and must be cleared before returning to work.
  • Late last week the Provincial Health Officer issued orders for the collection of information about those employed in care homes and assisted living residences, as well as other health-related organizations, setting the stage for potential restriction of health care workers to work at a single site. To date, Fraser Health’s Medical Health Officer has not issued such an order except at care homes that have confirmed COVID-19 cases. KinVillage will continue to follow directions received from public health officials.
  • This week, additional precautions were implemented for staff working in resident care areas. At Fraser Health’s direction, staff now wear masks and eye protection. This added level of precaution will help prevent the spread of the virus from someone who is asymptomatic, particularly when care is being provided and contact between staff and residents is necessarily close.
  • Residents are regularly monitored for any symptoms indicating possible infection. Testing is done promptly and, per our standard infection prevention and control practices, any resident who has symptoms must remain in their suite until results indicate they do not have an infection.
  • Admissions of new residents from the community have been suspended, except in circumstances of intolerable risk. Admissions directly from hospital still occur following thorough screening and monitoring processes that apply as well to current residents returning from hospital.
  • Wellness programs continue and have been adapted to support physical distancing with smaller groups in large enough spaces.
  • Technology is increasingly being used in our wellness programs, to support care, and to enable social connections between residents and family members. This past week, several care conferences for Care Home residents were completed using conference calling, successfully allowing family members, doctors, and our pharmacist to speak with on-site care staff. Staff are increasingly able to help Care Home residents connect with their loved ones via phone, Skype, Facetime and WhatsApp. Any and all ideas of how we can help support these vital connections between residents and their families are most welcome.

Meals:

  • Assisted Living residents are being served noon and evening meals in their suites, to support physical distancing as the South Court dining room unfortunately does not provide space sufficient to enable this.
  • Community dining continues in the Care Home. Physical distancing requirements are met with additional space available in the Day Program and Family rooms.

In Vidal and North Courts (homes of independent living and seniors’ supportive housing residents):

  • Resident lounges are closed.
  • No new residents are moving in.
  • Visitors are still allowed though asked not to visit if they are experiencing respiratory symptoms and/or have travelled recently.
  • Maintenance repairs and inspections, particularly in-suite, are limited to those considered essential. Residents can continue to advise staff about non-essential repairs and these will be addressed when BC Housing advises that this preventative measure is no longer warranted.
  • In line with the provincial moratorium on evictions, any resident unable to pay their full-rent on April 1st will not be faced with potential eviction. Any unpaid rent will be considered arrears and payment of rent arrears will be required when the provincial moratorium is lifted. If a resident has suffered a loss in income, s/he is encouraged to contact Masoud Arbabi, Assistant Manager of Housing, to determine if their rent (based on their income) can be reduced.

In all four residential buildings:

Enhanced cleaning of frequent/high touch surfaces (e.g. door handles, railings, elevator buttons etc.) continues daily. Everyone in our four residential buildings is reminded to practice meticulous hand hygiene (there are several hand sanitizing stations) and coughing etiquette to help “stop the spread”.

Sincere thanks this week to our community:

  • Canadian Tire Tsawwassen Commons for its generous donation of N95 masks for use by our care staff.
  • Chevron (Parkland) for its kind offer to our care staff of $10 off per fill.
  • MacDonald’s for a gift of a free medium coffee for any of our staff members.

We so appreciate your acknowledgement of the important care and services our staff provide every day!

Information Sources & Communication

Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.


Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)
Bettina Salini – Director Wellness: 604-943-0155 ext 250 or bsalini@kinvillage.org


Care Home – General Issues or Concerns
Nadine Brown – Director of Care: 604-943-0155 ext 226 or nbrown@kinvillage.org


Assisted Living
General concerns:
Carol Howard – Director of Housing: 604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:
Assisted Living Nurse: 604-943-4805 ext 412

General Concerns
Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 32 or clangenberg@kinvillage.org

Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org
Sources of Additional Information:

We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.
www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)
www.News.gov.bc.ca – Ministry Updates
www.healthlink.bc.ca – HealthLink BC

Prevention Plan for the COVID-19 Virus Update 3: March 27, 2020

We are sharing this update with our residents, clients, families, members, staff and our community about the steps currently being taken at KinVillage in light of the COVID-19 threat.      

The measures we are taking continue to strongly focus on prevention and follow the guidance we regularly receive, primarily from the Provincial Health Officer and Fraser Health.   The most recent restrictions reflect the increased emphasis on social distancing and maintaining the recommended 2 meters between individuals. 

Highlights as of today:

Visitors

  • Entrance to West Court (our Care Home) and South Court (Assisted Living Residence) continues to be restricted.  As these are homes to our most at-risk residents, no visitors are allowed.  An exception may be made for one essential adult visitor who passes screening, to visit a resident who is actively dying. 
  • Visitors to Vidal and North Courts (home to independent living and seniors’ supportive housing residents) are allowed though reminded to not visit if they are experiencing respiratory symptoms and/or have travelled recently.

Other preventative measures to keep everyone safe

The Community Centre and all of its programs remains closed.

The Day Program for Older Adults remains closed.

The twice daily enhanced cleaning of frequent/high touch surfaces (e.g. door handles, railings, elevator buttons etc.) initiated in all four residential buildings March 9th continues to be a high priority.  Reminders located in all of our residential buildings and numerous hand sanitizing stations encourage everyone to practicing meticulous hand hygiene and coughing etiquette, two of the most important ways we can all contribute to “stopping the spread”.

In Assisted Living:

Effective March 26th, noon and evening meals are now being served to residents in their suites.  This supports social distancing as the South Court dining room unfortunately does not provide space sufficient to enable adequate social distancing. 

Residents are strongly advised to not leave the building, limiting outings to those that are essential (e.g. medical appointments).  Residents who must leave South Court are actively screened upon return.  (This is also in place in the Care Home.)

Admissions of new residents from the community and moves to long-term care homes have been temporarily suspended, except in circumstances of intolerable risk. 

The resident lounges in both Vidal and North Courts were closed effective March 26th.

Volunteers are not working at KinVillage until further notice.

Entry to each of South and West Courts is now via a single entrance.  Anyone entering either building is subject to an active screening process by staff before being allowed in.  Staff are also subject to active screening when they leave work and are constantly self-monitoring themselves for symptoms.

Residents of the Care Home and Assisted Living Residence are regularly monitored for any symptoms indicating possible infection.  Testing is done promptly and, per our standard infection prevention and control practices, residents who have symptoms remain in their suites until results indicate they do not have an infection. 

Some positive news

  • There are no confirmed cases of COVID-19 at KinVillage.
  • Wellness programs continue for residents.  These are being adapted to support social distancing (with smaller groups in large enough spaces) and to make effective use of technology.  Our staff continue to encourage all Care Home and Assisted Living residents to safely participate in programs that support their physical, mental, and psychological health. 
  • Care Home and Assisted Living staff are increasingly focused on encouraging and enabling connections between residents and their loved ones who are unable to visit.  Phoning, skyping, and facetiming are available; we expect “WhatsApp” will be available in the Care Home early next week.  Family members who are interested in connecting with residents via Skype, Facetime and/or WhatsApp are asked to please contact Bettina Salini, KinVillage’s Director of Wellness, at bsalini@kinvillage.org or 604-943-0155 ext 250.  Any and all ideas of how we can help support these vital connections between residents and their families are most welcome.
  • Care Home residents continue to appreciate the more relaxed dining environment now that additional space is available in the Day Program and Family rooms. 
  • Our dedicated staff are healthy and here in numbers!   Our daily staff complements are as per normal.  We are very pleased to have increased our recreation staffing beyond the usual levels in order to ensure wellness programs are available to all residents and to support social connections between residents and families.

Information Sources & Communication

Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information  – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Issues or Concerns

Director of Care – Nadine Brown (604-943-0155 ext 226) nbrown@kinvillage.org

Assisted Living

General concerns:

Director of Housing – Carol Howard (604-943-4805 ext 401) choward@kinvillage.org

Clinical concerns:

Assisted Living Nurse (604-943-4805 ext 412)

Day Program for Older Adults

LPN (604-943-0155 ext 237)

General Concerns

Director of Health Services – Cynthia Langenberg, 604-943-0155 ext 32, clangenberg@kinvillage.org

CEO – Donna Ellis, 604-306-2775, dellis@kinvillage.org

Sources of Additional Information:

We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.

www.News.gov.bc.ca – Ministry Updates

www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

www.healthlink.bc.ca – HealthLink BC

 

Prevention Plan for the COVID-19 Virus Update 2: March 20, 2020

We would like to share an update with our residents, clients, families, members, staff and our community, about the steps currently being taken at KinVillage in light of the COVID-19 threat. 

The measures we are taking focus on prevention and follow the guidance we regularly receive from the Provincial Health Officer, Fraser Health, BC Housing and the City of Delta.   We remain committed to the safety and wellness of the public, the vulnerable people in our care, and our staff and volunteers.

Highlights as of today:

Visitors

  • As a licensed care provider and a registered assisted living provider, we have been receiving direction daily regarding our Care Home (West Court) and Assisted Living Residence (South Court), which are home to our most at risk residents. 
    • No visitors are allowed.  An exception may be made for one essential adult visitor who passes screening, to visit a resident who is actively dying. 
    • Staff encourage and are able to assist family members who need assistance connecting with residents by telephone.  (We are exploring the possibility of assisting with visual connections, for example Skype, Facetime.)
  • Visitors to Vidal and North Courts (home to independent living and seniors’ supportive housing residents) are allowed though reminded to not visit if they are experiencing respiratory symptoms and/or have travelled recently.

Wellness

  • Recreational activities in the Care Home, Assisted Living Residence and Seniors’ Supportive Housing program continue and have been modified to support “social distancing”.  The focus is now on offering more and shorter programs for small to medium sized groups and ensuring all residents continue to have opportunities to participate.  Group bus outings into the community have been cancelled as have all outside entertainers and presenters.  Recreation staffing has increased and staff are exploring the use of technology to help connect residents with family members.
  • The Day Program for Older Adults closed effective today.
  • We are using the day program room and the activity room in West Court to support “social distancing” at meals times.  This has created a more relaxed, quieter dining experience for Care Home residents.
  • The Community Centre is closed and all of its programs cancelled.
  • No volunteers are working at KinVillage until further notice.
  • Staff from the Day Program and the Community Centre will continue as much as possible to connect by phone with clients, members and volunteers.

Staff

  • Staff in West and South Courts have been self-screening to prevent employees from coming to work if there may be a risk of a respiratory infection.  Effective March 22, every staff member entering these two buildings will go through an active screening process as mandated by Fraser Health. 
  • The few administrative staff who are able to work from home are doing so.
  • Staff backup resources and availability are being evaluated on a regular basis.  All is well.

Enhanced Cleaning and Hygiene

  • Twice daily enhanced cleaning of frequent/high touch surfaces (e.g. door handles, railings, elevator buttons etc.) was initiated as of March 9 in all four residential buildings.
  • Posters and other reminders are strategically located in all of our residential buildings, along with hand sanitizing stations, encouraging everyone to “help stop the spread” by practicing meticulous hand hygiene and coughing etiquette.

Other

  • The major exterior building repair project currently underway at Vidal Court is continuing but will take longer than anticipated as restrictions have been put in place to help prevent any health and safety concerns for residents and for contractors working on the project.

We are adequately supplied at present with items needed to protect staff and residents. We have assurances from the Medical Health Office of BC that we will have access to additional supplies through government sources, if required.

Information Sources & Communication

Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information  – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Issues or Concerns

Director of Care – Nadine Brown (604-943-0155 ext 226) nbrown@kinvillage.org

Assisted Living

General concerns:

Director of Housing – Carol Howard (604-943-4805 ext 401) choward@kinvillage.org

Clinical concerns:

Assisted Living Nurse (604-943-4805 ext 412)

Day Program for Older Adults

LPN (604-943-0155 ext 237)

General Concerns

Director of Health Services – Cynthia Langenberg, 604-943-0155 ext 32, clangenberg@kinvillage.org

CEO – Donna Ellis, 604-306-2775, dellis@kinvillage.org

Sources of Additional Information:

We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.

www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

www.News.gov.bc.ca – Ministry Updates

www.healthlink.bc.ca – HealthLink BC

 

2019 Annual General Meeting

On September 10, 2019, KinVillage Association held its Annual General Meeting (AGM) at the Community Centre.

Board of Director President, Dennis DesLauriers and Donna Ellis, CEO, presented highlights of the 2018/2019 fiscal year.

If you are interested in reading the reports presented, please download the PDF documents below.

Thank you for all those in attendance. We hope to see you soon.

Dennis DesLauriers, Board President and KinVillage CEO, Donna Ellis

Click the link below to download the CEO Report for 2019:

http://kinvillage.org/wp-content/uploads/2019/09/Report-2019-CEO-FINAL-10Sep2019.pdf

Click the link below to download the Board President Report for 2019:

http://kinvillage.org/wp-content/uploads/2019/09/Report-2019-Board-President-FINAL-10Sept2019.pdf

TWO BIG STEPS FORWARD ON KINVILLAGE’S REDEVELOPMENT PLANS

KinVillage’s plans for gradually redeveloping its site recently took two more giant steps forward.

Back in January 2017, KinVillage’s Board of Directors approved its ambitious Master Plan to guide redevelopment of KinVillage’s site and buildings over the next 20+ years.  Since KinVillage is serving the South Delta community in buildings approaching 40 years old, and the needs of older adults in our community have and will continue to change, we need to be proactive in preparing for the future.  The Master Plan was a big step towards this.  Recently, there have been two more.

On November 9, 2018, we were thrilled to receive word from BC Housing that our application to build more affordable housing under its Building BC Community Housing Fund was approved. Our application was to create a new apartment building, with 160 suites, on the parking lot between North and Vidal Courts.  The next step of our planning process, which is now underway, includes assessing and fine-tuning our initial proposal.  Suites in the new building will be occupied by older adults, or younger people with disabilities, who live on low to moderate incomes and are able to live independently.  Our current timeline for construction to begin is fall 2020, with building occupancy by fall 2022.

On January 29th this year, following a thorough municipal process that included two public forums, Delta City Council approved KinVillage’s application to amend the Official Community Plan (OCP).  The new OCP provides the framework critical for KinVillage to continue providing affordable homes and a range of health and wellness services for a growing number of older adults.  The new OCP allows for increased density and building height.  As a result, over the next 20 years, KinVillage expects to more than double the number of older adults and younger people with disabilities living here.  KinVillage currently provides 310 suites, with almost two-thirds of these offering a range of health services; the OCP allows for a total of almost 800 suites.  We also hope to expand our Day Program for Older Adults and consider providing other “ancillary” services on site that would be valued by KinVillage residents and potentially by residents of the broader community.  Our future includes underground parking and continued connections through our site to the neighbouring Winskill Park.

While our immediate focus is on Phase 1, the North Court Redevelopment project, we will continue to engage with our partners, such as Fraser Health and the City, to identify, advocate and plan for subsequent phases towards realizing the long-term vision presented in the Master Plan.

KinVillage’s Assisted Living housing provides a secure and caring environment. Its services make it possible to live a very high quality of life with inclusions of health and wellness support.

Hospitality services include two meals a day, ½ HR housekeeping and flat linens and towels laundered.

Care services include daytime Nurse onsite, night time Care Aid, a 24-hour response for health care needs, medication and health care assistance. Personal care services are also available to assist residents with daily living tasks.

Recreational services include a dedicated program run by a Recreation Coordinator onsite. Various daily scheduled activities are coordinated for anyone who wishes to participate.

Check out this month's schedule

Overview of Services

The assisted living apartments at KinVillage provide seniors with a level of service and support that provides security and autonomy. Here is an overview of what is included:

MEALS

  • Two meals per day are provided in the dining room located on the first floor. Serving times allow for reasonable flexibility and snacks and beverages are available. Breakfast is available for an additional $2.00.
  • A variety of food choices are offered in order to accommodate preference. Diets with special needs are also provided. Staff will have access to consultation with professionals who can provide advice on the therapeutic diet requirements of individual tenants.
  • Tenants experiencing episodic illness or injury may have meals delivered to their room for a limited time.

Laundry

  • Sheets and towels are laundered once per week. If residents are unable to do their personal laundry using the laundry rooms on each floor, and additional laundry service is available for a fee.

housekeeping

  • Approx. ½ hour of suite cleaning and bed making once per week at an allotted time.

HEALTH CARE

  • Medication administration and reminders
  • Treatments as necessary
  • 24-hour care staff on-site
  • 24-hour emergency response service with LifeLine (pendant and wall unit in suite)

PERSONAL CARE

  • Skin care, nail care and hair care are all available at additional costs. Residents must book appointments to see the Foot care nurse, hair dresser and dermatologist.

Wellness

It’s easy to stay connected and active at KinVillage. Our “village” includes a senior’s community centre right next door which is also open to all adults in the area! Assisted Living Residents have the best of two words, with access to senior-focused programming through their own program (classes, fitness, dances, billiards, games, outings etc.), they also have access to those offered at the community centre such as events (movies, dances, book sale etc.), the Unique Boutique (gently used clothing store) and the Urban Cafe (well-priced coffee/tea, meals and snacks).

Buildings and Suite Information

There are 4 residential buildings and a senior’s community centre on the KinVillage site. All buildings are close walking distance to one another and quite close to most amenities. Many people walk to do grocery shopping or to health appointments while others make use of the KinVillage shuttle.

View area map

South Court is home to all Assisted Living residents – and it really feels like home. With 68 suites (ranging from 430 sq. ft to 550 sq. ft.), these private, lockable apartments with balconies or patios provide a comfortable, homey environment. Larger suites are available for couples.

This is an extremely friendly place where friendships flourish, interests grow and people enjoy life. All apartments are self-contained unfurnished one bedroom suites with safe bathroom features, a full kitchen, living/dining area and a balcony or patio. LifeLine provides help and security with a wearable pendant and wall mounted call unit.

Buildings are non-smoking with designated external areas. While we welcome visits from pets, they are not permitted to live in the suites.

Apply for Housing at KinVillage

To access this government funded housing + health + wellness living option, you must contact the Fraser Health Authority at:

604-953-4965

or