COVID-19 Weekly Update – July 31, 2020

  • COVID-19 free for 136 days since the public health emergency was declared in BC March 17, 2020.

    Social visits for Care Home and Assisted Living residents with their designated visitors have begun and are going well.   Although we continue to await the promised government funding to support visits, we are doing our best to provide as many visits as possible at this time.  Parkview garden visits started this week and the number of in-person visits in all three areas is gradually increasing. 

    We thank residents, their visitors and our staff for their patience and understanding as we cautiously facilitate these visits.  Thanks for your commitment to following the visiting rules so we can continue to provide these visits safely.    We are carefully monitoring how the visits are going and are happy to receive suggestions about what might make them even better.  We know how important these connections are and this has been reinforced by the following examples of feedback we’ve received:
    • Are able to connect better
    • Happy to enjoy the time outside together
    • More private and able to hear one another better
    • Visit went by fast and really enjoyed it
    • “We had a great visit. He was so happy to be able to sit outside.”

A reminder that visits must be booked in advance:

  • For Assisted Living – through Director of Housing Carol Howard or Wellness Coordinator Pushpa Persaud
  • For the Care Home, Social Worker Anna Shott continues to reach out to designated visitors

To be well-prepared for visits, visitors are encouraged to check out the Family Caregivers of BC and SafeCare BC COVID-19: Social Visitation Essentials Course.  It’s a self-paced, online course intended for those who are visiting a family member or friend residing in long-term care or assisted living.  To learn more visit:

  • Hair is looking good!  We’re seeing lots of happy residents with new haircuts and styles in South and West Courts.   It’s great having Karen and Teresa back.

Let’s all continue to keep safe and well through August!

KinVillage COVID-19 Prevention Plan Update – July 24, 2020.

We remain safe and COVID-19 free.  Great job everyone!  Thank you for all your collective efforts.  Keep up the good work!

We must continue to follow public health measures not only at work but while in the community to minimize the risk of transmission of COVID-19.   Measures include: washing hands frequently, maintaining physical distance (two meters), wearing a mask if unable to maintain physical distance in crowded areas such as grocery stores, coughing/sneezing into your elbow/sleeve, avoiding large group gatherings, self-monitoring for symptoms and staying home if unwell.  We continue to screen staff twice a shift as well as anyone coming and leaving West Court and South Court buildings.  All staff wear personal protective equipment (masks and eye protection) while in resident care areas and residents are closely monitored for any symptoms indicating possible infection.  Daily enhanced cleaning is done by the housekeeping team in all our buildings.  Visitor restrictions are in place at this time.  Thank you!

Check out -> BC COVID-19 Self-Assessment Tool on-line at https://covid19.thrive.heath/

Just a couple of items to share since last week’s update:

Visitors

  • We are pleased to announce that family – social visits have started gradually in Assisted Living and West Court this week following a safety plan to ensure safety for residents, staff and visitors. In order for this to be successful we ask designated visitors to abide by the requirements set forth by KinVillage and to follow staff’s guidance. The safety plan is detailed and includes:
  • One designated visitor.
  • Visits are by appointment and take place in a designated area.
  • Visitors are asked to perform a self-screen for any signs of illness before coming to KinVillage and once at KinVillage will be screened by a staff member.
  • Visitors are required to wear their own mask at all times while visiting, to practice physical distancing during the visit and to perform hand hygiene before and after visiting. 
  • We will be monitoring the visits to ensure everyone’s safety.
  • For Assisted Living please contact the Director of Housing or the Wellness Coordinator to schedule a visit.
  • For West Court the Social Worker will be reaching out to designated visitors to schedule visits. 
  •  In the mean-time Virtual Connections and Glass Door Visits continue:
  • Glass Door bookings
    Families will contact the Unit Clerk desk to book a glass door visit.
    By phone at 604 943-0155 ext. 221 or email ch-reception@kinvillage.org;
    Mon – Fri from 9:00 am – 4:45pm.
  • Virtual Connection bookings

Families will continue to contact the Director of Wellness at 604 943-0155 ext. 250 or by email  bsalini@kinvillage.org. Mon – Fri.

Thank you for helping us keep KinVillage COVID-19 free to date and for your patience as we thoughtfully prepare to welcome residents’ visitors. 

Hair Salons

  • The re-opening of the salons in West Court and Assisted Living last week has been met with great joy by residents!  Hairstylists Karen and Teresa are following strict public health and safety measures to ensure everyone’s safety. 

Assisted Living

  • Residents are now able to participate in social and external activities that are aligned with general public health guidance.  We do remind residents living in Assisted Living to continue practicing diligent public health safety measures when going out.  These measures include but are not limited to:  practicing physical distance (2 meters/6 feet apart), wearing a non-medical mask when in enclosed spaces and unable to maintain safe physical distance, washing hands or using hand sanitizer frequently, avoid touching your face, coughing/sneezing into your sleeve and staying home if feeling unwell or if your family member/friend has symptoms. 
  • As well, this week we reopened our main dining room by introducing three meal sittings for both lunch and supper, reduced tables, and reduced seating capacity in order to maintain our physical distancing, residents are enjoying being able to have their meals back in the dining room.    

Community

  • Our Seniors Community Connector is available to assist seniors in Tsawwassen and Ladner who face a variety of challenges and need a little extra help to remain connected and engaged. If you or someone you know may benefit from speaking to someone to address concerns or just need to chat, please contact Genevieve Smith by phone at 236-880-4120 or email: gsmith@kinvillage.org.   We’re pleased to offer this support during the COVID-19 pandemic with funding from the United Way and as part of BC’s Safe Seniors Strong Communities initiative.

Sincere thanks this week to our community:

  • A warm thank you to Wessun Supply and Angela Lowndes for another very generous donation of 100 faces shields to protect our staff. 

Anyone who is sending notes of thanks that we can post for our staff – you lift our spirits!

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift.  Please contact Sue Satterthwaite, Communications & Executive Assistant at 604-943-0155 x238 or ssatterthwaite@kinvillage.org.

Information Sources & Communication

Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)

Bettina Salini – Director Wellness:  604-943-0155 ext 250 or bsalini@kinvillage.org

Care Home – General Issues or Concerns

Nadine Brown – Director of Care:  604-943-0155 ext 226 or nbrown@kinvillage.org

Assisted Living

General concerns:

Carol Howard – Director of Housing:  604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:

Assisted Living Nurse: 604-943-4805 ext 412

General Concerns

Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or clangenberg@kinvillage.org

Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org

Sources of Additional Information:

We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.

www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

www.News.gov.bc.ca – Ministry Updates

www.healthlink.bc.ca – HealthLink BC

Wishing you a safe and healthy July!

COVID-19 Update – June 30, 2020: Welcoming Visitors to KinVillage

Since the middle of March, visits with residents have been restricted due to the threat of CVOID-19. Earlier today we heard from Provincial Health Officer Dr. Bonnie Henry and Minister of Health Adrian Di, that there will be increased opportunities for family/social visits with residents of care homes and assisted living residences. 

In order to allow visits as outlined today by Dr. Henry, we must first have in place a detailed, written plan that describes how we will meet the practice requirements and established criteria to ensure safety for residents, visitors and staff.  This plan will include for example location(s) for visits that support physical distancing practices, a process for booking visits in advance, appropriate staffing to screen and assist visitors with infection prevention control practices, and how the single designated visitor for each resident will be identified. 

As Dr. Henry indicated, we need to move slowly and cautiously.  We are now beginning to develop the plans and resources to ensure safe visits and will provide further information within the next couple of weeks. Thank you for helping us keep KinVillage COVID-19 free to date and for your patience as we thoughtfully prepare to welcome residents’ visitors. 

KinVillage’s COVID-19 Prevention Plan Update – June 26, 2020

We remain safe and COVID-19 free.  Great job everyone! Keep up the good work. Thank you.

We must continue to be diligent in following best practice measures.  Measures include: maintaining physical distancing (2 meters), active screening of staff and anyone coming into and leaving West Court and South Court buildings, vigilant monitoring of residents for any symptoms indicating possible infection, visitor restrictions, staying away from others if you are unwell and/or displaying symptoms such as coughing, fever, diarrhea, vomiting etc., washing your hands frequently, practicing proper cough etiquette, wearing personal protective equipment where appropriate such as masks and eye protection, and daily enhanced cleaning in all of our buildings by the housekeeping team.  Thank you for your continued efforts!

Just a couple of items to share since last week’s update:

Visitors

  • For West Court residents starting Monday, June 15, 2020, the bookings for all glass door visits will go through the Unit Clerk desk.  All virtual connection bookings will continue to go through the Director of Wellness. We are confident this change will help better manage the high volume of booking requests. 
  • Glass Door bookings: Families will contact the Unit Clerk desk to book a glass door visit. By phone at 604 943-0155 ext. 221 or email ch-reception@kinvillage.org; Mon – Fri from 9:00 am – 4:45pm.
  • Virtual Connection booking: Families will continue to contact the Director of Wellness at 604 943-0155 ext. 250 or by email bsalini@kinvillage.org. Mon – Fri.

Sincere thanks this week to our community:  Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening.  You lift our spirits!

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift.  Please contact Sue Satterthwaite, Communications & Executive Assistant at 604-943-0155 x238 or ssatterthwaite@kinvillage.org.

Information Sources & Communication

Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)

Bettina Salini – Director Wellness:  604-943-0155 ext 250 or bsalini@kinvillage.org

Care Home – General Issues or Concerns

Nadine Brown – Director of Care:  604-943-0155 ext 226 or nbrown@kinvillage.org

Assisted Living

General concerns:

Carol Howard – Director of Housing:  604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:

Assisted Living Nurse: 604-943-4805 ext 412

General Concerns

Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or clangenberg@kinvillage.org

Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org

Sources of Additional Information:

We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.

www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

www.News.gov.bc.ca – Ministry Updates

www.healthlink.bc.ca – HealthLink BC

Wishing you a safe and healthy month of July!

KinVillage COVID-19 Prevention Plan Update – June 19, 2020

We continue to remain safe and COVID-19 free. It is important not to lose sight of the immense effort all of us including staff, families, residents, tenants and the community, have put into staying safe. Our continued, collective efforts are working. THANK YOU!


We continue to adhere to public health and safety measures outlined by the Provincial Health Officer, BCCDC, Fraser Health’s Medical Health Officer and BC Housing. As changes are brought forward we will be sure to communicate these to you including any changes to visitor restrictions.


We know that it is hard for families to be separated due to COVID-19 and the prevention and control measures that are in place. These measures, including essential visitor restrictions, are critical in protecting the health of our residents, who are most vulnerable to serious, life-threatening illness from COVID-19. It is important to remember as stated by Dr. Henry, “Every person who enters a care home increases the likelihood for the virus to enter with them, regardless of the safety precautions that are taken.” Thank you for your consideration.

Items to share since last week’s update:

Visitors: restrictions continue – there is no change at this time.

  • Visitors are not allowed in the Care Home or Assisted Living Residence except one essential adult visitor who passes screening and is visiting a resident for compassionate reasons (i.e. a resident who is actively dying).
  • We understand that families are anxious to see their loved ones “in person” especially around special occasions such as this upcoming Father’s Day. We continue to work hard to provide alternative ways of visiting safely including virtual visits, scheduled window/glass door visits at West Court, balcony/patio visits at South Court and through FaceTime, WhatsApp and other technologies. (Please refer to the June 12 Update on how to arrange for one of the virtual/window visits. Staff are able to assist you with scheduling appointments on a one time basis or regular weekly basis).
  • Visitors are allowed in North and Vidal Courts though are asked to please not visit if they are experiencing any respiratory, gastrointestinal symptoms, no matter how mild the symptoms are.

Special Deliveries:

  • Reminder that families are able to drop off food (non-perishable) and essential personal care items to residents living in West Court – Care Home. We ask family members to follow best practice measures (found on May 22 Update) in order to minimize the spread of COVID-19.
  • Weekly deliveries for Assisted Living residents of essential items only (e.g. breakfast and personal care items) remain unchanged with the exception that potted plants and flowers are now allowed ONLY FOR SPECIAL OCCASIONS.

Wellness:

  • Our increased recreation team continue to offer a variety of wellness programs with the residents of West Court and South Court as well as with the tenants of Vidal Court. These programs continue to be adapted to support social distancing (with smaller groups in large enough spaces) and to make effective use of technology. All Care Home and Assisted Living residents are encouraged to safely participate in programs that support their physical, mental, and psychological health.
  • A reminder that there are lots of wellness, activity and government resources and links available in the KinVillage Community Centre Newsletter for new ways to keep busy and active during this time. Please see our Community Centre newsletter on the KinVillage website or follow this link: https://kinvillage.org/community-centre/community-centre-newsletters/ to discover these available resources.


During these difficult times thank you for continuing to do all you can to stop the threat of COVID-19 entering our homes. Please stay home if feeling unwell, maintain physical distance, wash your hands frequently, practice cough etiquette and be patient and kind to one another.


Sincere thanks this week to our community:
All the staff at the KinVillage care home would like to send out a special thank you out to one of our resident’s, Bill T and his family members, Janice and Pamela for their generous and thoughtful gift of $20 Starbucks cards to all of the staff in our care home – this includes our nurses, resident care aides, recreation, dining and housekeeping staff (120)! Janice and Pamela also sent a message to all of the KinVillage staff of how much they appreciated the compassionate care given to not only their own beloved dad over the years, but all the residents of KinVillage who are in our care. We were all blown away by this thoughtful and generous gift!

It is an honour to take care of your family members and our community’s loved ones. Thank you so much Bill, Janice and Pamela for such a lovely surprise and for your kind words of encouragement!


Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening. You lift our spirits!


p.s. If you would like to donate supplies, food or other items, please check with us first to ensurethat there are no restrictions and that we will be able to accept your gift. Please contact SueSatterthwaite,
Communications & Executive Assistant at 604-943-0155 x238 or ssatterthwaite@kinvillage.org.


Information Sources & Communication
Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.


Care Home – Resident Information – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.


Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)
Bettina Salini – Director Wellness: 604-943-0155 ext 250 or bsalini@kinvillage.org


Care Home – General Issues or Concerns

Nadine Brown – Director of Care: 604-943-0155 ext 226 or nbrown@kinvillage.org

Assisted Living
General concerns:
Carol Howard – Director of Housing: 604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:
Assisted Living Nurse: 604-943-4805 ext 412

General Concerns
Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or clangenberg@kinvillage.org
Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org

Sources of Additional Information:
We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.

http://www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)
http://www.news.gov.bc.ca/ – Ministry Updates http://www.healthlink.bc.ca/ – HealthLink BC

COVID-19 Prevention Plan Update – June 12, 2020

We remain safe and COVID-19 free.  Great job everyone! Keep up the good work. Thank you.

In a statement this week from Dr Bonnie Henry, Provincial Health Officer, and Health Minister Adrian Dix,  “…while our overall provincial cases may be low, COVID-19 is active and in our communities.”  People living in long-term care and assisted living are at most risk.  We must not let our guard down. Recently there has been a new outbreak in one long-term care home in Vancouver.  This is a good reminder for everyone that this is not the time to be complacent.

We must continue to be diligent in following best practice measures.  Measures include: maintaining physical distancing (2 meters), active screening of staff and anyone coming into and leaving West Court and South Court buildings, vigilant monitoring of residents for any symptoms indicating possible infection, visitor restrictions, staying away from others if you are unwell and/or displaying symptoms such as coughing, fever, diarrhea, vomiting etc., washing your hands frequently, practicing proper cough etiquette,  wearing personal protective equipment where appropriate such as masks and eye protection, and daily enhanced cleaning in all of our buildings by the housekeeping team.  Thank you for your continued efforts!

Just a couple of items to share since last week’s update:

Visitors

  • For West Court residents starting Monday, June 15, 2020, the bookings for all glass door visits  will go through the Unit Clerk desk.  All virtual connection bookings will continue to go through the Director of Wellness. We are confident this change will help better manage the high volume of booking requests. 
  • Glass Door bookings
    Families will contact the Unit Clerk desk to book a glass door visit.
    By phone at 604 943-0155 ext. 221 or email ch-reception@kinvillage.org;
    Mon – Fri from 9:00 am – 4:45pm.
  • Virtual Connection bookings

Families will continue to contact the Director of Wellness at 604 943-0155 ext. 250 or by email bsalini@kinvillage.org. Mon – Fri.

Wellness

  • Looking for things to do to keep well?  Check out this month’s Community Center newsletter which offers many suggestions and links about wellness activities that can be done on-line.  The link to the newsletter is KinVillage Community Centre Newsletters

Staff

  • We are so grateful for our dedicated and compassionate staff.  Thank you to all the staff for helping residents and families connect virtually, over the phone or at the glass door while we live these challenging times. These connections have made a big difference in people’s lives.

Sincere thanks this week to our community: Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening.  You lift our spirits!

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift.  Please contact Sue Satterthwaite, Communications & Executive Assistant at 604-943-0155 x238 or ssatterthwaite@kinvillage.org.

Please refer to last week’s (on June 5, 2020) as well as previous weekly updates for other reminders about what’s happening at KinVillage during the COVID-19 threat and for lists of KinVillage contacts and sources of additional information.

Wishing you a safe and healthy month of June!

COVID-19 Prevention Plan Update – June 5, 2020

We continue to remain safe and COVID-19 free.  Our continued, collective efforts are working.  Thank you.

We know that it is hard for families to be separated due to COVID-19 prevention and control measures.  These measures, including essential visitor restrictions, are critical in protecting the health of our residents, who are most vulnerable to COVID-19.   Thank you for your consideration.

Items to share since last week’s update:

  • As of June 1, 2020, vacant suites in our independent and seniors’ supportive housing are again available for rental.  In late March, KinVillage temporarily suspended accepting new tenants into these suites to help slow the spread of COVID-19 in our community and to protect our applicants, tenants, partners, and staff.   KinVillage follows BC Housing’s pandemic safety guidelines and procedures including COVID-19 precautions such as mandatory personal protective equipment, physical distancing and regular cleaning.  For move-ins, new guidelines describe how to safely show vacant suites and conduct sign-up appointments. The health and well-being of our staff and tenants continues to be our primary focus. 

  • Visitor restrictions continue – there is no change at this time.
    • Visitors are not allowed in the Care Home or Assisted Living Residence except one essential adult visitor who passes screening and is visiting a resident for compassionate reasons (i.e. a resident who is actively dying).
    • We continue to encourage safe visits via the windows/glass doors of West Court (maintaining physical distance), balconies of South Court, through FaceTime, WhatsApp and other technologies.  Just a reminder that virtual visits/FaceTime/ window visits at West Court are limited to 15 minutes.  This allows others to have time with their loved ones as well.  Please refer to previous Updates to learn how you can visit remotely using technology or through windows, and balconies. Thank you!
    • Visitors are still allowed in North and Vidal Courts though asked to please not visit if they are experiencing any respiratory symptoms.
  • Just a reminder as of Monday May 25, families are now able to drop off food (non-perishable) and essential personal care items to residents living in West Court – Care Home.  We ask family members to follow these best practice measures in order to minimize the spread of COVID-19 virus:
  • Family member experiencing a cough, fever, shortness of breath, other respiratory symptoms, GI Symptoms  OR believe to have been exposed to COVID-19 please do not drop off items until fully recovered.
  • Items can be dropped off in the large grey bin located at the front entrance of West Court Monday to Friday from 10am to 3pm, the bin will be checked every couple of hours during these times.
  • All items must be placed in a large Ziplock bag and clearly labelled with the resident’s name and date.   A staff member will wipe the outside of the bag, and set aside for 48 hours before giving to the resident.
  • Items allowed are any essential  items including toiletries and non-perishable food with a long shelf life that does not require refrigeration.
  • All essential care items (e.g. soap, lotions, toothpaste etc.) must be new.
  • Clothing delivered will be laundered onsite and labeled before issuing to resident.
  • Potted plants and flowers are allowed ONLY FOR SPECIAL OCCASIONS.  Staff will disinfect the exterior surface (plastic wrapping, or container).
  • Weekly deliveries for Assisted Living residents of essential items only (e.g. breakfast and personal care items) remain unchanged with the exception that potted plants and flowers are now allowed ONLY FOR SPECIAL OCCASIONS

We continue to actively screen anyone entering the Care Home and Assisted Living residence, including all staff twice daily.  Residents are closely monitored for any symptoms including fever indicating possible infection.  Testing is done promptly for anyone who has symptoms.

Thank you for continuing to do all you can to stop the threat of COVID-19. 

Sincere thanks this week to our community:   Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening.  You lift our spirits!

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift.  Please contact Sue Satterthwaite,

 Communications & Executive Assistant at 604-943-0155 x238 or ssatterthwaite@kinvillage.org.

Information Sources & Communication

Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)

Bettina Salini – Director Wellness:  604-943-0155 ext 250 or bsalini@kinvillage.org

Care Home – General Issues or Concerns

Nadine Brown – Director of Care:  604-943-0155 ext 226 or nbrown@kinvillage.org

Assisted Living

General concerns:

Carol Howard – Director of Housing:  604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:

Assisted Living Nurse: 604-943-4805 ext 412

General Concerns

Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or clangenberg@kinvillage.org

Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org

Sources of Additional Information:

We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province.

www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

www.News.gov.bc.ca – Ministry Updates

www.healthlink.bc.ca – HealthLink BC

COVID-19 Prevention Plan Update – May 29, 2020

We remain safe and COVID-19 free. Thank you for all your collective efforts, kindness and patience as we navigate this journey together.
We remain diligent in following best practice measures including maintaining physical distancing (2 meters), active screening of staff and anyone coming into and leaving West Court and South Court buildings, frequent monitoring of residents for any symptoms indicating possible infection, staying away from others if you are unwell and/or displaying symptoms such as coughing, fever, diarrhea, vomiting etc., washing your hands frequently, practicing proper cough etiquette, wearing personal protective equipment where appropriate such as masks and eye protection, and daily enhanced cleaning in all of our buildings by the housekeeping team. Thank you for your continued efforts!


Just a couple of items to share since last week’s update:

  • Despite some relaxation of public health restrictions in our communities over the next coming weeks KinVillage continues, under the direction of the Provincial Health Officer Dr Bonnie Henry and Fraser Health Authority, to ensure that best practice measures continue for our residents living in Assisted Living and the Care Home. In addition to the measures mentioned above visitor restrictions continue – there is no change.
  • Visitors are not allowed in the Care Home or Assisted Living Residence except one essential adult visitor who passes screening and is visiting a resident who is actively dying. Please refer to previous Updates to learn how you can visit remotely using technology or through windows, and balconies.
  • Visitors are still allowed in North and Vidal Courts though asked to please not visit if they are experiencing any respiratory symptoms.
  • There is still time to complete the survey! The BC Center for Disease Control (BCCDC) wants to hear from you as the province prepares to carefully re-start services. BC COVID-19 SPEAK: Your story, our future is a population health survey to elicit citizen experience, knowledge and actions during the COVID-19 pandemic. This survey is the first of several activities that will strengthen BCCDC’s pandemic response and our understanding of the impacts of COVID-19 to date (social, economic, mental wellness and community wellness). The survey is open until May 31 and all British Columbians are invited to complete the on-line survey which takes 10-15 minutes to complete. Results will be made available this summer. To access the survey: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/covid-19-survey

We are so grateful for our dedicated and compassionate staff. Thanks to those residents and family members who’ve taken time especially over the past couple of months to express gratitude directly to a staff member or have provided written messages we can share with the whole team in the Care Home or in Assisted Living.


Sincere thanks this week to our community:

7-11 TSAWWASSEN – A huge thank you to 7-11 Tsawwassen for donating treats of donuts, muffins and bottled water for our care staff to enjoy on their breaks on May 21, 2020.

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift. Please contact Sue Satterthwaite, Communications & Executive Assistant at 604-943-0155 x238 or
ssatterthwaite@kinvillage.org.

Please refer to last week’s update (on May 22, 2020) for other reminders about what’s happening at KinVillage during the COVID-19 threat and for lists of KinVillage contacts and sources of additional information.


Wishing you a safe and healthy month of June!

KinVillage COVID-19 Prevention Plan Update – May 22, 2020

A big thank you to all of our staff! Your welcoming smiles, your gentleness and compassion to the residents/tenants, to one another and to families are very much appreciated during these stressful and uncertain times.


We continue to remain safe and COVID-19 free. Our collective efforts are working. Thank you.


We know that it is hard for families to be separated due to COVID-19 prevention and control measures. These measures, including essential visitor restrictions, are critical in protecting the health of our residents, who are most vulnerable to COVID-19.


Items to share since last week’s update:
Starting on Monday May 25, families will now be able to drop off food (non-perishable) and essential personal care items to residents living in West Court – Care Home. We ask family members to follow these best practice measures in order to minimize the spread of COVID-19 virus:

• Family member experiencing a cough, fever, shortness of breath, other respiratory symptoms, GI Symptoms OR believe to have been exposed to COVID-19 please do not drop off items until fully recovered.
• Items can be dropped off in the large grey bin located at the front entrance of West Court Monday to Friday from 10am to 3pm, the bin will be checked every couple of hours during these times.
• All items must be placed in a large Ziplock bag and clearly labelled with the resident’s name and date. A staff member will wipe the outside of the bag, and set aside for 48 hours before giving to the resident.
• Items allowed are any essential items including toiletries and non-perishable food with a long shelf life that does not require refrigeration.
• All essential care items (e.g. soap, lotions, toothpaste etc.) must be new.
• Clothing delivered will be laundered onsite and labeled before issuing to resident.
• Potted plants and flowers are allowed ONLY FOR SPECIAL OCCASIONS. Staff will disinfect the exterior surface (plastic wrapping, or container).

Weekly deliveries for Assisted Living residents of essential items only (e.g. breakfast and personal care items) remain unchanged with the exception that potted plants and flowers are now allowed ONLY FOR SPECIAL OCCASIONS.

Reminder – BC Center for Disease Control (BCCDC) wants to hear from you via a survey – BC COVID-19 Speak: Your Story, our future. Your input is invaluable to this population health survey which hopes to gather people’s experience, knowledge and actions during the COVID-19 pandemic. The survey takes about 20 minutes and is open until May 31. Family members or friends who know of someone who may have difficulty accessing the survey on-line can help simply by opening up the survey via the link below, going through the questions with the person and inputting their answers into the on-line survey on their behalf. Alternatively the survey can be completed by phone – please call 1-833-707-1900, seven days a week between 8:30 a.m. – 4:30 pm and a volunteer will assist you.
Link to Survey: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/covid-19-survey

Visitor restrictions continue – there is no change at this time. We encourage safe visits via the windows/glass doors of West Court (maintaining physical distance), balconies of South Court, through FaceTime, WhatsApp and other technologies. Just a reminder that virtual visits/FaceTime/ window visits at West Court are limited to 15 minutes. This allows others to have time with their loved ones as well. Thank you!

Single Site Staffing – was implemented May 15, 2020. As anticipated there was minimal disruption and we continue to provide quality care in a safe environment for our residents and staff.

We continue to actively screen anyone entering the Care Home and Assisted Living residence, including all staff twice daily. Residents are closely monitored for any symptoms including fever indicating possible infection. Testing is done promptly for anyone who has symptoms. Thank you for continuing to do all you can to stop the threat of COVID-19.

Sincere thanks this week to our community:
• 7-11 – Tsawwassen
for donating donuts, muffins and bottled water for all of our care staff to enjoy on their breaks. Thank you 7-11 for the delicious treats – they were very much appreciated!

• Anyone who is sending notes of thanks that we can post for our staff as well as all those in the community who “make some noise” for health care workers at 7 pm each evening. You lift our spirits!

p.s. If you would like to donate supplies, food or other items, please check with us first to ensure that there are no restrictions and that we will be able to accept your gift. Please contact Sue Satterthwaite,
Communications & Executive Assistant at 604-943-0155 x238 or,ssatterthwaite@kinvillage.org.

Information Sources & Communication
Care Home – Resident Families: If you have not already added your e-mail address to our contact file, please call 604- 943-0155 ext. 221. In the event of a COVID-19 outbreak, KinVillage will provide a daily information release via e-mail and via internal postings.

Care Home – Resident Information – For regular inquiries about resident care, please continue to contact nursing staff. If there is a change in a resident’s health status, the Primary Contact will be notified by the nurse, as per our normal procedure.

Care Home – Connecting with Residents (Skype, Facetime, WhatsApp)
Bettina Salini – Director Wellness: 604-943-0155 ext 250 or bsalini@kinvillage.org

Care Home – General Issues or Concerns
Nadine Brown – Director of Care: 604-943-0155 ext 226 or nbrown@kinvillage.org

Assisted Living
General concerns:
Carol Howard – Director of Housing: 604-943-4805 ext 401 or choward@kinvillage.org

Clinical concerns:
Assisted Living Nurse: 604-943-4805 ext 412

General Concerns
Cynthia Langenberg – Director of Health Services: 604-943-0155 ext 232 or clangenberg@kinvillage.org
Donna Ellis – CEO: 604-306-2775 or dellis@kinvillage.org

Sources of Additional Information:
We recommend the following links for current, accurate updates on the extent of the COVID-19 situation in our province:

www.healthlink.bc.ca – Healthlink BC

www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel)

www.News.gov.bc.ca – Ministry Updates

Prevention Plan COVID-19 Update May 15, 2020

We remain safe and COVID-19 free. Thank you for all your collective efforts, kindness and patience as we navigate this journey together.


We remain diligent in following best practice measures including maintaining physical distancing (2 meters), active screening of staff and anyone coming into and leaving West Court and South Court buildings, frequent monitoring of residents for any symptoms indicating possible infection, staying away from others if you are unwell and/or displaying symptoms such as coughing, fever, etc., washing your hands frequently, practicing proper cough etiquette, wearing personal protective equipment where appropriate such as masks and eye protection, and daily enhanced cleaning in all of our buildings by the housekeeping team. Thank you for your continued efforts!


Just a couple of items to share since last week’s update:

  • At the direction of the Provincial Health Officer Dr. Bonnie Henry and in collaboration with Fraser Health, the Single Site Order, a public health measure restricting staff from working in more than one long-term care or assisted living site (note: acute care, home support/, community are exempt from the order) will be implemented on May 15. The process was carefully and thoughtfully reviewed ensuring minimal disruption and that we will continue to provide quality care in a safe environment for our residents and staff.
  • COVID-19 Survey: The BC Center for Disease Control (BCCDC) wants to hear from you.
  • BC COVID-19 SPEAK: Your story, our future is a population health survey to elicit citizen experience, knowledge and actions during the COVID-19 pandemic. This survey is the first of several activities that will strengthen BCCDC’s pandemic response and our understanding of the impacts of COVID-19 to date (social, economic, mental wellness and community wellness). The survey is open until May 31 and all British Columbians are invited to complete the on-line survey which takes 10-15 minutes to complete. Results will be made available this summer. To access the survey: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/covid-19-survey.


We are so grateful for our dedicated and compassionate staff. Thanks to those residents and family members who’ve taken time especially over the past couple of months to express gratitude directly to a staff member or have provided written messages we can share with the whole team in the Care Home or in Assisted Living. This week we celebrated National Nursing Week together and marked the occasion by giving all members of the care team a chocolate treat and a gift card for coffee/tea at Tim’s.
Please refer to last week’s update (on May 8th) for other reminders about what’s happening at KinVillage during the COVID-19 threat and for lists of KinVillage contacts and sources of additional information.


Wishing you a safe and healthy month of May!

KinVillage’s Assisted Living housing provides a secure and caring environment. Its services make it possible to live a very high quality of life with inclusions of health and wellness support.

Hospitality services include two meals a day, ½ HR housekeeping and flat linens and towels laundered.

Care services include daytime Nurse onsite, night time Care Aid, a 24-hour response for health care needs, medication and health care assistance. Personal care services are also available to assist residents with daily living tasks.

Recreational services include a dedicated program run by a Recreation Coordinator onsite. Various daily scheduled activities are coordinated for anyone who wishes to participate.

Check out this month's schedule

Overview of Services

The assisted living apartments at KinVillage provide seniors with a level of service and support that provides security and autonomy. Here is an overview of what is included:

MEALS

  • Two meals per day are provided in the dining room located on the first floor. Serving times allow for reasonable flexibility and snacks and beverages are available. Breakfast is available for an additional $2.00.
  • A variety of food choices are offered in order to accommodate preference. Diets with special needs are also provided. Staff will have access to consultation with professionals who can provide advice on the therapeutic diet requirements of individual tenants.
  • Tenants experiencing episodic illness or injury may have meals delivered to their room for a limited time.

Laundry

  • Sheets and towels are laundered once per week. If residents are unable to do their personal laundry using the laundry rooms on each floor, and additional laundry service is available for a fee.

housekeeping

  • Approx. ½ hour of suite cleaning and bed making once per week at an allotted time.

HEALTH CARE

  • Medication administration and reminders
  • Treatments as necessary
  • 24-hour care staff on-site
  • 24-hour emergency response service with LifeLine (pendant and wall unit in suite)

PERSONAL CARE

  • Skin care, nail care and hair care are all available at additional costs. Residents must book appointments to see the Foot care nurse, hair dresser and dermatologist.

Wellness

It’s easy to stay connected and active at KinVillage. Our “village” includes a senior’s community centre right next door which is also open to all adults in the area! Assisted Living Residents have the best of two words, with access to senior-focused programming through their own program (classes, fitness, dances, billiards, games, outings etc.), they also have access to those offered at the community centre such as events (movies, dances, book sale etc.), the Unique Boutique (gently used clothing store) and the Urban Cafe (well-priced coffee/tea, meals and snacks).

Buildings and Suite Information

There are 4 residential buildings and a senior’s community centre on the KinVillage site. All buildings are close walking distance to one another and quite close to most amenities. Many people walk to do grocery shopping or to health appointments while others make use of the KinVillage shuttle.

View area map

South Court is home to all Assisted Living residents – and it really feels like home. With 68 suites (ranging from 430 sq. ft to 550 sq. ft.), these private, lockable apartments with balconies or patios provide a comfortable, homey environment. Larger suites are available for couples.

This is an extremely friendly place where friendships flourish, interests grow and people enjoy life. All apartments are self-contained unfurnished one bedroom suites with safe bathroom features, a full kitchen, living/dining area and a balcony or patio. LifeLine provides help and security with a wearable pendant and wall mounted call unit.

Buildings are non-smoking with designated external areas. While we welcome visits from pets, they are not permitted to live in the suites.

Apply for Housing at KinVillage

To access this government funded housing + health + wellness living option, you must contact the Fraser Health Authority at:

604-953-4965

or